New York Cafe

Chinese Restaurant $ 4.2 (207)


New York Cafe has garnered mixed reviews primarily focusing on the authenticity of its Chinese cuisine. Some customers have been disappointed by the discrepancy between menu descriptions and the actual dishes served, particularly regarding the chow mein, which many did not find authentic. Service quality appears to fluctuate, with instances of unhelpful staff contributing to the overall dissatisfaction.

Overall:

3.3

(177 reviews)

Authenticity:

2.5

Atmosphere:

3.4

Service:

3.1


Phone number: (613) 354-5392

Address: 52 Dundas St E, Napanee, ON K7R 1H8, Canada

Opening hours

Monday: 12:00 – 6:00 PM
Tuesday: 12:00 – 7:00 PM
Wednesday: 12:00 – 8:00 PM
Thursday: 12:00 – 8:00 PM
Friday: 12:00 – 8:00 PM
Saturday: 12:00 – 8:00 PM
Sunday: 12:00 – 7:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Decided to give this place a try after hearing about it. I had the lemon chicken, which was adequate, but the egg rolls were a delight! Slightly greasy but very fresh and tasty. Service was friendly, but I felt ignored at times, especially when I was ready to pay. The shortage of modernity in the decor was a bit of a letdown, but if you crave a simple and leisurely dining experience with decent food, this could be a good choice. " (*Curated Review*)

" Quick shout out to New York Cafe! Tried it for lunch last week, and while their menu could use an upgrade in terms of options, I really enjoyed my chicken teriyaki! The staff were friendly, and even though the atmosphere screamed ‘old school,’ I had a nice dining experience. Might be a regular spot! " (*Curated Review*)

" Wow, what a letdown! My friends and I decided to order the family dinner after seeing great reviews online. We were excited, but it turned out to be more of a disaster. The spare ribs were dry as a bone, and the fried rice was like cardboard with way too much soy sauce. In addition, I couldn’t even recognize the ‘chow mein’ they served us! The staff seemed overwhelmed and didn’t seem to care about fixing our order. I would never recommend this place for good Chinese food. " (*Curated Review*)

" As a local, I’ve had a love-hate relationship with New York Cafe. Some days feel like they're giving out gourmet meals, and others, the food seems frozen. Recently, I got the beef and broccoli, and I can't complain about the taste. However, I spotted a noted inconsistency with the broccoli portion, which was slightly disheartening. If they could manage this inconsistency more, they could become a real contender for the best in the area. Staff were polite even when busy. " (*Curated Review*)

" Decided to try New York Cafe after much confusion regarding what was supposed to be in the chow mein. I ordered it, hoping to disprove the prior reviews. But it was indeed mostly bean sprouts! I did appreciate the presentation, but that doesn't make up for my expectations not being met. Lesson learned: verify the menu before ordering! " (*Curated Review*)

Archived Reviews (167)

" This should have been the night! We finally had the chance to try New York Cafe. Unfortunately, disappointment reigned high. The chicken was overcooked, the rice tasted old, and what they billed as chow mein was not even close to what we imagined. The lack of staff awareness made it easy to feel neglected. Maybe I just had bad luck, but I wouldn't risk it again. " (*Curated Review*)

" New York Cafe has become my comfort food haven! Their sweet and sour combo is filling, but I do wish the portions were slightly larger, especially with how often I crave it! The classic décor feels nostalgic, and I love how they're slow to modernize it. Can't wait to order again next week. " (*Curated Review*)

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